Refunds and returns

Customer satisfaction is very important to us at Narcotect.

If you wish to return a product for refund or replacement, please contact us first to confirm shipping details.

If your item is faulty upon receipt or is not as described, we will gladly exchange or replace the item free of charge, or refund your credit card.

All returns are subject to us receiving the item back within 10 (ten) days of purchase.

Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

A 20% re-stocking fee may apply to returned goods.